A refund policy as straightforward as our sessions
No hidden fees, no fine print. If you cancel with at least 24 hours’ notice, your payment is returned in full.
A private consultation in your space
Tell us about your refund concern. We'll respond within one business day to make things right.
How often do clients request refunds?
We take pride in our approach. These numbers reflect how we handle session adjustments and cancellations with clarity and care.
2%
Refund requests
98%
Resolved same day
100%
Policy clarity
Still have questions about your refund?
Every arrangement tells a story. Our florists handcraft seasonal bouquets sourced from sustainable farms worldwide-delivering nature's finest to your door, same day.
Send us an email at fengmobilepilates@hotmail.com with your name and the session date you'd like refunded. We'll review your request and respond within two business days.
48 hours. That's all we ask.
Cancel up to 48 hours before your session for a full refund. With less notice, we credit your account for a future booking. No hoops, no hassle.